[ERROR] [UpdateExternalCrmWorkflow] Driver update failed

Productionhighresolvedsince Jun 220 users seen
  1. First seen

    crm

    Jun 22, 2026, 7:46 AM
  2. medium confidence

    Aug 16, 2026, 7:31 PM
  3. Fix

    Libra has no fix in flight for this incident.

    Pending
  4. Resolved
    Sep 20, 2026, 6:03 PM

Signals

  • Customer impact is unknown. 3 hits · no retained affected-user count · no retained trace sample. Libra needs a concrete exception, route, and failed user action before assigning severity.worker-service8 occurrences
    first seen Jul 14, 2026, 5:01 AM, last seen Sep 16, 2026, 11:12 AM
  • Customer impact is unknown. 3 hits · no retained affected-user count · no retained trace sample. Libra needs a concrete exception, route, and failed user action before assigning severity.worker-service15 occurrences
    first seen May 5, 2026, 12:17 PM, last seen Sep 16, 2026, 11:12 AM
  • This is on a likely customer-facing path, but Libra should verify the failed user action before escalating. 1 hit · no retained affected-user count · no retained trace sample.cedar-api6 occurrences
    first seen Aug 23, 2026, 8:19 AM, last seen Sep 13, 2026, 2:59 PM
  • This is on a likely customer-facing path, but Libra should verify the failed user action before escalating. 1 hit · 1 user · no retained trace sample.cedar-api6 occurrences
    first seen Aug 23, 2026, 8:19 AM, last seen Sep 13, 2026, 2:59 PM
  • Cedar may update internal state while the linked CRM record remains stale or unchanged. 1 hit · 1 user · no retained trace sample.worker-service1 occurrence
    first seen Sep 9, 2026, 4:06 PM, last seen Sep 9, 2026, 4:06 PM
  • This is on a likely customer-facing path, but Libra should verify the failed user action before escalating. 0 hits · 4 users · no retained trace sample.cedar-api111 occurrences
    first seen Aug 17, 2026, 9:40 AM, last seen Aug 28, 2026, 10:50 AM
  • This is on a likely customer-facing path, but Libra should verify the failed user action before escalating. 1 hit · no retained affected-user count · no retained trace sample.cedar-api1 occurrence
    first seen Aug 26, 2026, 7:08 PM, last seen Aug 26, 2026, 7:08 PM
  • This is on a likely customer-facing path, but Libra should verify the failed user action before escalating. 1 hit · no retained affected-user count · no retained trace sample.cedar-api1 occurrence
    first seen Aug 26, 2026, 7:08 PM, last seen Aug 26, 2026, 7:08 PM
  • This is on a likely customer-facing path, but Libra should verify the failed user action before escalating. 2 hits · no retained affected-user count · no retained trace sample.cedar-api4 occurrences
    first seen Aug 17, 2026, 9:40 AM, last seen Aug 26, 2026, 10:02 AM
  • This is on a likely customer-facing path, but Libra should verify the failed user action before escalating. 0 hits · 10 users · no retained trace sample.cedar-api586 occurrences
    first seen Aug 16, 2026, 9:39 PM, last seen Aug 23, 2026, 7:32 PM